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Privacy Policy

Last updated: 1 February 2026

Introduction

Horizon Education Partners ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us.

We are registered with the Information Commissioner's Office (ICO) under registration number ZA123456 and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services:

Personal Information
  • Name, date of birth, and contact details (email address, phone number, postal address)
  • Nationality, country of residence, and passport information
  • Educational background, academic qualifications, and transcripts
  • English language test scores (IELTS, TOEFL, PTE)
  • Employment history and professional experience
  • Financial information for scholarship and visa applications
  • Photographs and identification documents
Automatically Collected Information
  • IP address, browser type, and device information
  • Usage data including pages visited, time spent, and navigation patterns
  • Cookies and similar tracking technologies (see our Cookie Policy)
  • Location data (with your consent)

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

To provide education consultancy services and university applications support

Communication

To respond to inquiries and provide updates on your applications

University Applications

To submit applications to universities and track their progress

Visa Support

To assist with student visa applications and documentation

Scholarship Applications

To identify and apply for relevant scholarship opportunities

Marketing

To send newsletters and information about events (with your consent)

Improvement

To analyse and improve our services and website functionality

Legal Compliance

To comply with legal obligations and regulatory requirements

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

1

Contractual Necessity

Processing necessary to fulfil our contract with you for education consultancy services

2

Consent

Where you have given explicit consent for specific purposes (e.g., marketing communications)

3

Legitimate Interests

Processing necessary for our legitimate interests, provided your rights do not override these interests

4

Legal Obligation

Processing necessary to comply with legal and regulatory requirements

Data Sharing and Disclosure

We may share your personal information with:

  • Universities and educational institutions to which you apply
  • UK Visas and Immigration (UKVI) for visa application support
  • Scholarship providers and funding bodies
  • Service providers who assist us in operating our business (e.g., IT support, payment processors)
  • Professional advisers including lawyers, bankers, auditors, and insurers
  • Regulatory authorities and government bodies as required by law

We do not sell your personal information to third parties. All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

 
International Data Transfers

As an international education consultancy, we may transfer your personal data to countries outside the UK, including:

  • European Union countries for university applications
  • United States, Canada, Australia, and New Zealand for university applications
  • Countries where our partner offices are located

When we transfer your data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including Standard Contractual Clauses and adequacy decisions.

 

Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Secure servers with access controls and regular security audits
  • Staff training on data protection and confidentiality
  • Regular backup and disaster recovery procedures
  • Strict access controls limiting data access to authorised personnel only
 
Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including:

  • Application data: 7 years from the date of last contact
  • Financial records: 6 years for tax and accounting purposes
  • Marketing consent records: Until consent is withdrawn
  • Website analytics: 26 months

After these periods, your data will be securely deleted or anonymised.

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Right to Access

Request a copy of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your data ("right to be forgotten")

Right to Restrict Processing

Request limitation on how we use your data

Right to Data Portability

Receive your data in a structured format

Right to Object

Object to processing based on legitimate interests

Right to Withdraw Consent

Withdraw consent at any time

Right to Complain

Lodge a complaint with the ICO

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. For detailed information about the cookies we use, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer:

 
Complaints to the ICO

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Last updated” date. We encourage you to review this policy periodically.

Last updated: 2025

Olymp Group Ltd (“Olymp Group”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely, transparently, and in accordance with UK Data Protection legislation, including the UK GDPR and the Data Protection Act 2018.

This policy explains how we collect, use, store, and protect your data, as well as how cookies are used on our website. By using our website or submitting your details, you consent to the practices described below.

1. Who We Are

Olymp Group Ltd
Unit 1, 10 Beechen Grove,
Watford, WD17 2AD, United Kingdom
Email: info@olympgroup.co.uk
Website: www.olympgroup.co.uk

 

2. What Information We Collect

We collect both anonymous and personal data, depending on your interaction with us:

a. Anonymous (Non-Personal) Data
Collected automatically through cookies and analytics tools to improve our website and user experience. This may include:

  • Pages visited and time spent on each page
  • Type of browser, device, and operating system
  • IP address (anonymised where possible)
  • General location (country/city level only)

b. Personal Data
Collected when you:

  • Complete a contact form or register for updates
  • Submit an application or enquiry about studying abroad
  • Contact us via email, phone, or social media

This may include:

  • Name, address, and contact details
  • Date of birth and nationality
  • Education history and academic interests
  • Passport or ID details (for verification where applicable)

We only collect what is necessary to provide the service or respond to your request.

 

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Process student applications and liaise with universities or partners on your behalf
  • Improve website performance and user experience
  • Communicate updates, events, or new opportunities related to education and training (where you have given consent)
  • Comply with legal obligations and maintain records for compliance and safeguarding purposes

We will never sell or trade your information to third parties.

3A. Legal Basis for Processing Personal Data

In accordance with Article 6 of the UK GDPR, Olymp Group Ltd processes personal data only where a lawful basis applies.
Depending on the activity, we rely on one or more of the following legal bases:

  • Consent – where you have given clear permission for us to process your personal information for a specific purpose (for example, receiving marketing communications or updates).
  • Contractual Necessity – where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (for example, handling an application or enquiry).
  • Legal Obligation – where we must process your information to comply with the law (for example, record-keeping, financial, or immigration requirements).
  • Legitimate Interests – where processing is necessary for our legitimate business interests, provided these interests are not overridden by your rights and freedoms (for example, improving our services, maintaining security, and ensuring efficient operation of our website).

We always balance our legitimate interests against your privacy rights and will only process data on this basis where it is fair and proportionate.

 

4. Communications and Marketing

By submitting your contact details, you agree that Olymp Group may contact you about:

  • Courses, scholarships, and admissions opportunities
  • Student support and community events
  • Newsletters and service updates

You can withdraw consent at any time by emailing info@olympgroup.co.uk or using the unsubscribe option in any communication.

 

5. Data Retention

We retain personal data only as long as necessary to fulfil the purpose it was collected for — typically:

  • For enquiries and applications: up to six years after your last interaction with us
  • For marketing (with consent): until you unsubscribe
  • For compliance or legal purposes: as required by law

You may request deletion of your personal data at any time (see Section 8).

 

6. Sharing Your Information

We may share limited information with:

  • Partner universities, colleges, or awarding bodies (for legitimate educational purposes)
  • Government or immigration authorities (for visa or compliance checks)
  • Our trusted technology and service providers (website hosting, analytics, secure storage)

All partners are bound by data processing agreements to protect your privacy and comply with GDPR.

 

7. Security and Data Protection

We take your privacy seriously and employ:

  • Secure data encryption and access controls
  • Staff training on data handling and confidentiality
  • Regular system monitoring and security reviews

Your data is stored on secure servers located in the UK or with trusted providers offering equivalent data protection standards.


8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion of inaccurate or outdated data
  • Withdraw consent for marketing or data processing
  • Request transfer of your data (data portability)
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused

To exercise your rights, contact us at info@olympgroup.co.uk or write to:
Olymp Group Ltd, Unit 1, 10 Beechen Grove, Watford, WD17 2AD, UK